Pricing
Priced per programme. Never per person.
A workspace is one programme, school or site. Bring your whole team into every one of them, free.
Free
Free forever
Free forever
- 1 workspace
- 3 forms
- 200 responses/mo
- Unlimited seats
- Translation into 20 languages
Starter
Billed monthly
Everything in Free, plus
- Unlimited forms
- Unlimited responses
- All question types
- Custom endings
- Login forms
- Redirect on completion
- File uploads
- Participant records
- Statuses & assignments
- Follow-up emails
- Custom emails
Team
Billed monthly
Everything in Starter, plus
- 3 workspaces
- Remove branding
- Custom domain
- Custom share links
- Custom fonts & favicon
- Custom CSS
- Exports & reports
- Form analytics
- Partial submissions
- Retention rulesSoon
Network
Billed monthly
Everything in Team, plus
- 10 workspaces
- Cross-workspace reportingSoon
- Roles & permissions
- Shared templates
- Audit logSoon
- Invoicing
- Custom code
- Pre-fetch data
- Priority support
Enterprise
Priced for your organization
Everything in Network, plus
- Unlimited workspaces
- SSOSoon
- DPA
- Guided onboarding
- Named support
Encrypted in transit and at rest, with daily backups. Payments handled by Stripe.
Every plan, side by side.
Grouped the way the product is — what collects, what remembers, and what acts.
| Plan | Free $0/mo | Starter $29/mo | Team $69/mo | Network $149/mo | Enterprise Custom |
|---|---|---|---|---|---|
| Allowances | |||||
Workspaces A workspace is one programme with its own forms, records and people. | 1 | 1 | 3 | 10 | Unlimited |
Forms | 3 | Unlimited | Unlimited | Unlimited | Unlimited |
Responses per month | 200 | Unlimited | Unlimited | Unlimited | Unlimited |
Seats Invite your whole team on any plan — we never charge per person. | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
Questions and pages per form | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Forms | |||||
Question types | The basics | All types | All types | All types | All types |
Multi-page forms | Included | Included | Included | Included | Included |
Conditional logic | Included | Included | Included | Included | Included |
Images, video and animations As a block in the flow, as the cover behind the questions, or as the logo. | Included | Included | Included | Included | Included |
Translation 20 languages, right-to-left included. Translate the whole form in a pass, then edit any line. | Included | Included | Included | Included | Included |
Design panel Colour, type, button shape and where the cover sits — changed once for every page. | Included | Included | Included | Included | Included |
Saved themes Keep a look at workspace level and reuse it. | Included | Included | Included | Included | Included |
File uploads | Not included | Included | Included | Included | Included |
Custom endings | Not included | Included | Included | Included | Included |
Portals with built-in login | Included | Included | Included | Included | Included |
Login forms | Not included | Included | Included | Included | Included |
Redirect on completion | Not included | Included | Included | Included | Included |
| Records | |||||
Live results grid | Included | Included | Included | Included | Included |
Records of your own Your own objects, fields and views — people, companies, or whatever you track. | Not included | Included | Included | Included | Included |
Statuses & assignments | Not included | Included | Included | Included | Included |
Activity on the record Every email, form, file and note about somebody, in one feed. | Included | Included | Included | Included | Included |
Fill a PDF from an answer | Included | Included | Included | Included | Included |
| Lists | |||||
Lists with columns of their own A list is a sheet, not a filter: its rows point at records and its columns belong to the process. | Included | Included | Included | Included | Included |
Saved views and board view | Included | Included | Included | Included | Included |
Fed from a form Point a list at a form and its responses join as they arrive. | Included | Included | Included | Included | Included |
Added to by a workflow | Included | Included | Included | Included | Included |
Composer with merge fields Each recipient gets their own version, resolved at send time. | Included | Included | Included | Included | Included |
Templates and signatures | Included | Included | Included | Included | Included |
Send from your own mailbox Gmail, in your own thread — or Resend from a domain you verify. | Included | Included | Included | Included | Included |
Opens, clicks, bounces and replies Tracked on the message and shown on the record it was about. | Included | Included | Included | Included | Included |
Follow-up emails Reply from the response itself, with the answers to hand. | Not included | Included | Included | Included | Included |
Email builder and HTML templates Build an email block by block, or paste your own HTML. | Not included | Included | Included | Included | Included |
| Sequences | |||||
Multi-step sequences Several emails on a delay, enrolled from a record or a whole list. | Included | Included | Included | Included | Included |
Delays and sending windows Hours or days, business days only if you want. | Included | Included | Included | Included | Included |
Stops when somebody replies Always on. Step three never arrives after step two worked. | Included | Included | Included | Included | Included |
| Workflows | |||||
Workflow canvas A trigger, then the steps: filters, branches, delays and approvals. | Included | Included | Included | Included | Included |
Triggers A response, a record, a task, a schedule — or an email being opened or answered. | Included | Included | Included | Included | Included |
Approvals that hold the run | Included | Included | Included | Included | Included |
Scheduled and conditional runs | Included | Included | Included | Included | Included |
Webhooks | Included | Included | Included | Included | Included |
| Files | |||||
Folders, uploads and search Drop a folder and it keeps its structure; search the workspace rather than the folder. | Included | Included | Included | Included | Included |
Share links people can read A page showing what is inside, in your colours, before anybody downloads anything. | Included | Included | Included | Included | Included |
Comments without an account Recipients can reply, attach and react on the file itself. | Included | Included | Included | Included | Included |
Passwords, expiry and downloads off | Included | Included | Included | Included | Included |
Named groups of pages in a PDF Mark a run of pages and send just those. | Included | Included | Included | Included | Included |
Custom share links | Not included | Not included | Included | Included | Included |
| Making it yours | |||||
Themes, colours and logos | Included | Included | Included | Included | Included |
Remove Matiks branding | Not included | Not included | Included | Included | Included |
Custom domain Publish forms and portals on a domain you own. | Not included | Not included | Included | Included | Included |
Custom fonts & favicon | Not included | Not included | Included | Included | Included |
Custom CSS | Not included | Not included | Included | Included | Included |
Custom code | Not included | Not included | Not included | Included | Included |
| Reporting and data | |||||
CSV export | Included | Included | Included | Included | Included |
Exports & reports Scheduled exports and saved reports over a whole programme. | Not included | Not included | Included | Included | Included |
Form analytics | Not included | Not included | Included | Included | Included |
Partial submissions Keep answers from people who started but never finished. | Not included | Not included | Included | Included | Included |
Pre-fetch data Fill answers in from another system before the form opens. | Not included | Not included | Not included | Included | Included |
Retention rules Delete responses and files automatically after a period you set. | Not included | Not included | Soon | Soon | Soon |
Cross-workspace reporting | Not included | Not included | Not included | Soon | Soon |
| Running an organization | |||||
Roles & permissions Owner, admin, member and viewer, across every workspace. | Not included | Not included | Not included | Included | Included |
Shared templates Email and form templates the whole organization can use. | Not included | Not included | Not included | Included | Included |
Audit log | Not included | Not included | Not included | Soon | Soon |
Invoicing Pay by invoice instead of by card. | Not included | Not included | Not included | Included | Included |
SSO | Not included | Not included | Not included | Not included | Soon |
Data processing agreement | Not included | Not included | Not included | Not included | Included |
| Support | |||||
Help centre and email support | Included | Included | Included | Included | Included |
Priority support | Not included | Not included | Not included | Included | Included |
Guided onboarding | Not included | Not included | Not included | Not included | Included |
Named support contact | Not included | Not included | Not included | Not included | Included |
Questions.
Anything else, write to support@maticsapp.com and a person will answer.
What counts as a workspace?
One program, with its own forms, records and files. Running several that shouldn’t share data — different grants, sites or partners — means one each.
Is Free really free?
Yes. No card, no trial clock. One workspace, 3 forms and 200 responses a month.
Do you charge per person?
Never. Every plan includes unlimited seats — you pay for workspaces, not headcount.
What if I go over my response limit?
Nothing breaks. Your forms keep collecting, we let you know, and you move up when it suits you.
What does paying yearly save?
2 months. A year costs ten months' worth. That’s $138 off Team, $298 off Network.
Can I change or cancel?
Any time, from Settings → Billing. Upgrades apply at once; cancellations run to the end of the period you’ve paid for.
What does “Soon” mean?
Committed, not shipped. It’s listed on the plan it will belong to, and it stays switched off in the app until it’s real.
How is my data kept safe?
Encrypted in transit and at rest, backed up daily. Payments run through Stripe, so we never see card details.
Build the first one today.
Free to start, and no card until you need a second workspace.